Privacy Policy

Personal Information

We collect information you provide directly to us, including:

• Account information (name, email, company details)
• Profile information (job title, department, preferences)
• Resume and candidate data uploaded to our platform
• Communication data (support tickets, feedback)

Automatically Collected Information

• Usage data (features used, time spent, click patterns)
• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, errors encountered)
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Develop new products and services
• Analyze usage patterns to improve user experience
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations

Our AI algorithms process data to provide intelligent talent matching and recommendations. We use anonymized and aggregated data to train our models while protecting individual privacy.

Key principles for AI data usage:

• Personal identifiers are removed before AI processing
• Bias detection and mitigation measures are implemented
• Human oversight ensures ethical AI decision-making
• You can opt-out of AI-driven recommendations

We may share your information in the following circumstances:

• With your consent: When you explicitly authorize sharing
• Service providers: Third-party vendors who assist in our operations
• Business transfers: In connection with mergers or acquisitions
• Legal requirements: When required by law or to protect rights
• Aggregated data: Non-personal, statistical information for research

We never sell your personal information to third parties for marketing purposes.

We implement comprehensive security measures to protect your information:

• Encryption in transit and at rest using AES-256
• Multi-factor authentication for all accounts
• Regular security audits and penetration testing
• SOC 2 Type II compliance
• Employee security training and background checks
• Incident response and breach notification procedures

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a machine-readable format
• Restriction: Limit how we process your information
• Objection: Opt-out of certain data processing activities

To exercise these rights, contact us at privacy@aikam.ai or use our privacy portal.

We may transfer your information to countries outside your residence. We ensure adequate protection through:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for certain countries
• Binding Corporate Rules for intra-group transfers
• Your explicit consent when required

We retain your information only as long as necessary for the purposes outlined in this policy:

• Account data: Until account deletion plus 30 days
• Usage data: 24 months from collection
• Support communications: 3 years from resolution
• Legal compliance data: As required by applicable law

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and sending an email notification. Your continued use of our services after such modifications constitutes acceptance of the updated policy.